Kirloskar Chillers Privacy Policy

PRIVACY POLICY Kirloskar Chillers Service Application Kirloskar Chillers Service Application is designed for use by Kirloskar Chillers service team and customers. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the App. 1. Information We Collect a. Personal Information We may collect the following information for account creation, lead generation, and communication: • Name • Email address • Mobile number • Company details • Location (city/state) • Login credentials b. Usage & Device Information We may collect: • Device type, operating system, and version • App usage data • IP address • Interaction logs (e.g., brochures viewed, videos accessed) c. Lead Information When generating leads, the App may collect customer details such as: • Customer name • Contact information • Business requirement • Location 2. How We Use Information We use collected information to: • Provide access to product materials (brochures, videos, presentations) • Enable lead generation and tracking • Improve app performance and user experience • Communicate updates, notifications, and service alerts • Maintain security and prevent misuse 3. Sharing of Information We may share information only with: • Internal Kirloskar teams • Authorized channel partners • Service providers who support app hosting, analytics, and maintenance We do not sell or share personal information with third parties for marketing purposes. 4. Data Security We implement industry-standard security measures to protect your data. However, no digital transmission is 100% secure, and you use the App at your own risk. 5. Data Retention We retain information only for as long as required for business operations and compliance purposes. 6. User Rights Depending on your region, you may request: • Access to your data • Correction or update • Deletion of your data (subject to business/legal needs) To submit a request, contact: [services@kirloskar.com] 7. Third-Party Services The App may integrate with: • Analytics tools • Cloud hosting platforms All third-party tools comply with their own privacy policies. 8. Children's Privacy The App is not intended for children under 18. We do not knowingly collect minors’ data. 9. Changes to This Policy We may update this Privacy Policy. Changes will be reflected with a revised “Last Updated” date. 10. Contact Us For privacy-related queries, please contact: services@kirloskar.com Kirloskar Chillers Private Limited